Apple 9L0-005 : Apple Desktop Service Certification Exam

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Apple 9L0-005 Exam Syllabus Topics:

Apple Desktop Service Certification Sample Questions:

1. Examine the exhibit. Will this application launch natively on an Intel-based Mac?

A) No
B) Yes

2. Which of the following Apple diagnostic utilities is the most appropriate for a service technician to test a Mac Pro?

A) Mac Test Pro
B) Tech Tool Deluxe
C) Apple Service Diagnostic
D) Apple Hardware Test

3. You have just completed replacing a logic board in an iMac (Flat Panel) and are reassembling the computer.
Which of the following special tools is recommended during this reassembly?

A) Spring tensioning tool
B) Torque screwdriver
C) CRT discharge tool
D) Jumper adjustment tool

4. Which of the following is NOT one of the three things you should do throughout the troubleshooting process?

A) Consider the human factor.
B) Consult resources.
C) Keep notes.
D) Measure all voltages.

5. Which section of the Power Mac G5 Service manual is the BEST place to look for instructions for replacing a processor?

A) Troubleshooting
B) Views
C) Take Apart
D) Basics

Solutions: