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IIBA Certificate in Product Ownership Analysis (IIBA-CPOA) Sample Questions:

1. What skill is required while engaging in observation with the customer?

A) Interviewing
B) Evaluation
C) Coaching
D) Alertness

2. Which creative questioning technique is used to get deeper answers?

A) Rhetorical
B) 5 Why's
C) Module analysis
D) Closed

3. Empathy with stakeholders is built by:

A) delivering the solution under budget.
B) clarifying assumptions.
C) accepting the use of ambiguous words.
D) relying on prior personal experiences.

4. When delivery metrics are defined, why would a product ownership analysis (POA) practitioner conduct an assessment on the metric or group of metrics?

A) To determine whether delivery goals are being met
B) To confirm the timing of the delivery metrics
C) To ensure the metrics are clearly described
D) To verify that they are measurable

5. What characteristic traits enhance personal and impersonal knowledge?

A) Faith and patience
B) Awareness and understanding
C) Strength and knowledge
D) Perseverance and resiliency

Solutions: