HP HP2-B120 : Selling HP EMEA cMPS

  • Exam Code: HP2-B120
  • Exam Name: Selling HP EMEA cMPS
  • Updated: Aug 19, 2026   Q&As: 50 Questions and Answers

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HP HP2-B120 Exam Syllabus Topics:
SectionWeightObjectives
Value of Printing System29%
Pricing Tool of HP cMPS and Cost per Page (CPR)12%
Contractual Cartridge, Partner Status and Contract Upload ICCP11%
Controls and Audit4%
HP Partner/Channel Offers and Market Dynamics12%
HP cMPS Program and HP Channel MPS Program32%
HP Selling HP EMEA cMPS Sample Questions:

1. What are the consequences of misusing the HP Channel Managed Print Services program discount? (Select two.)

A) The partner will pay back all program achievements, such as contractual bonus and Pay For Results (PFR).
B) HP will inform all key competitors of the partner about the misuse.
C) HP will issue a warning letter to the partner, giving 3 months' notice to become compliant with the CMPS program or be expelled for a minimum of 2 years.
D) The partner will pay back the net value of the discounts that HP paid to distribution in order to support the SCRP Program.
E) All existing contracts of the partner will be reassigned to HP directly.


2. Which statement best describes the usage of the pricing tool in the Channel Managed Print Services program?

A) The HP partner can choose whether or not to adopt the tool.
B) The HP partner must use the pricing tool for contract calculation.
C) Use of the pricing tool is mandatory for the first three deals in a month
D) Pricing tool results must be checked by the HP Partner Account Manager before presenting them to the customer


3. What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?

A) Use only 1500-grit paper as cleaning pages.
B) Use only original HP supplies
C) Use power-conditioning devices to ensure constant voltage
D) Place the device in a cool dry area


4. Who is responsible for the Help Desk support withacMPS contract?

A) Channel Managed Print Services partner
B) Specialized Service Company
C) HP
D) Customer


5. What information needs to be reported in the ICPP portal on a monthly basis? (Select two.)

A) PDF document of signed contract
B) copy of the pricing tool, including the detailed calculation S contract start date and end date
C) amount of non-HP devices at the customer site
D) serial numbers of devices


Solutions:

Question # 1
Answer: D,E
Question # 2
Answer: B
Question # 3
Answer: B
Question # 4
Answer: C
Question # 5
Answer: B,D

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