HP HP2-B117 : Selling Imaging and Printing Fundamentals

  • Exam Code: HP2-B117
  • Exam Name: Selling Imaging and Printing Fundamentals
  • Updated: Sep 19, 2026   Q&As: 50 Questions and Answers

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HP HP2-B117 Exam Syllabus Topics:
SectionObjectives
Competitive Positioning and Sales Fundamentals- Sales positioning
  • 1. Recommending appropriate solutions
    • 2. Identifying customer benefits
      - HP competitive advantages
      • 1. Reliability and total cost of ownership
        • 2. Product differentiation
          Imaging and Printing Portfolio Fundamentals- Core printing technologies
          • 1. Consumables and supplies
            • 2. Printing methods and terminology
              - HP imaging and printing product families
              • 1. Multifunction printers
                • 2. Laser printers
                  • 3. Inkjet printers
                    Customer Needs Analysis- Solution recommendation
                    • 1. Matching products to customer profiles
                      • 2. Cost and productivity considerations
                        - Customer environment evaluation
                        • 1. Enterprise printing requirements
                          • 2. Home and small business scenarios
                            HP Printing Solutions and Services- Support services
                            • 1. HP Care Pack services
                              • 2. Managed printing concepts
                                - Value-added solutions
                                • 1. Workflow and document management
                                  • 2. Mobile and network printing
                                    HP Selling Imaging and Printing Fundamentals Sample Questions:
                                    Question #1

                                    Which trend presents a growing security challenge for IT staff?

                                    • A. Large numbers of people upgrading to the latest Windows operating system
                                    • B. Larger percentages of users installing their own anti-virus software
                                    • C. More people printing to fewer printing devices
                                    • D. Bring Your Own Device (BYOD) to work scenarios
                                    Reveal Solution  Discussion  0

                                    Correct Answer: A  🗳️

                                    Question #2

                                    Which HP technology developed for HP industrial printing is used in the design and manufacture of the HP DesignJet printing process?

                                    • A. HP Image REt Technology
                                    • B. HP Adaptable Printing Technology
                                    • C. HP Scalable Printing Technology
                                    • D. HP LaserJet Modulation Technology
                                    Reveal Solution  Discussion  0

                                    Correct Answer: D  🗳️

                                    Question #3

                                    What makes an MFP more valuable than a printer with a separate scanner?

                                    • A. The MFP has a highly engineered print driver that enables improved print quality.
                                    • B. The MFP takes up less space and can prioritize functions from multiple users.
                                    • C. The MFP has fewer moving parts, and that means fewer paper jams.
                                    • D. The MFP has a much lower cost per printed page, especially with color.
                                    Reveal Solution  Discussion  0

                                    Correct Answer: D  🗳️

                                    Question #4

                                    Which unique feature of HP OfficeJet Pro products makes them ideal for use in the office?

                                    • A. USB connectivity
                                    • B. Network manageability
                                    • C. Photo quality printing
                                    • D. Wireless connectivity
                                    Reveal Solution  Discussion  0

                                    Correct Answer: B  🗳️

                                    Question #5

                                    What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?

                                    • A. Use only original HP supplies.
                                    • B. Use power-conditioning devices to ensure constant voltage.
                                    • C. Place the device in a cool, dry area.
                                    • D. Use only 1500-grit paper as cleaning pages.
                                    Reveal Solution  Discussion  0

                                    Correct Answer: C  🗳️

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