Salesforce Slack-Con-201 : Salesforce Certified Slack Consultant

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with external partners.
Unless modified from the default settings, who can send and accept invitations to direct message (DM) people outside the client's organization on Enterprise Grid?

A) Org Admins and Org Owners only
B) Everyone, except guests
C) Everyone, including guests
D) Workspace Admins and Workspace Owners only

2. According to best practices, how often should you recommend that your client conduct a Slack policies and settings review to ensure that those policies and settings are driving the intended results?

A) Quarterly
B) Ad hoc
C) Annually
D) Monthly

3. You are a consultant working with an Enterprise Grid plan client. Your client's Slack Org Admin wants to derive insights for governing Slack as their business grows and matures.
What is the primary tool for Org Admins to monitor and ensure that Slack is driving value?

A) Member analytics dashboard
B) Org-level analytics dashboard
C) Slack's analytics Web APIs
D) SCIM analytics dashboard

4. You're working with a commercial retail client and you've almost finalized the grid design recommending four total workspaces: Sales, Marketing, Finance and a fourth Social workspace to connect all employees.
Towards the end of the session, the client voices the concern that Sales and Marketing teams will have a hard time collaborating on joint initiatives with this structure.
Which grid design recommendation can best help address their concern while maintaining the final grid design?

A) Encourage use of direct messages by Sales and Marketing team members to collaborate and move work forward.
B) Create Sales and Marketing channels in the Social workspace since all employees are already a part of that workspace.
C) Create a Sales and Marketing workspace for employees to collaborate on projects together.
D) Use multi-workspace channels to connect Sales and Marketing users and allow them to collaborate on joint projects.

5. Your client is launching Enterprise Grid and has a requirement to allow some members to log in to Slack using their username and password.
What settings should you recommend to make sure the members are able to log in?

A) In the org settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
B) In the workspace admin dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
C) In the org settings dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
D) In the workspace settings dashboard, under SSO settings, manually add members to be excluded from using SSO.

Solutions: