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Salesforce Education Cloud Consultant Exam consists of 60 multiple-choice questions, and the candidate has 105 minutes to complete the exam. Education-Cloud-Consultant exam is available in English, Spanish, and Japanese. To pass the exam, the candidate needs to score at least 68% of the total marks. Salesforce Certified Education Cloud Consultant Exam certification is valid for two years, and candidates need to maintain their certification by completing Trailhead modules or retaking the exam. Salesforce Certified Education Cloud Consultant Exam certification helps candidates to showcase their skills and knowledge in the education sector and opens up new career opportunities.
NEW QUESTION # 87
A college is experiencing a disconnect between the Advancement and Finance departments which causes a delay in the allocation of donations. The college wants to synchronize fundraising data between these two offices.
Which solution should a consultant recommend?
- A. Accounting Subledger
- B. Financial Services Cloud
- C. Payment Services
Answer: A
Explanation:
Explanation
Accounting Subledger is a solution that allows education institutions to synchronize fundraising data between Advancement and Finance departments. It enables them to create accounting-ready summaries of donations and other transactions from Salesforce and export them to their accounting systems1. This solution can help the college avoid manual data entry, reduce errors, and streamline the allocation of donations. References: Salesforce Education Cloud Academy: Consultant Fundamentals, [Accounting Subledger Overview]
NEW QUESTION # 88
A consultant is enabling Course Connections for the first time in the Education Data Architecture.
What should the consultant do first?
- A. Run Course Connections Backfill.
- B. Set up Course Offering Schedule.
- C. Set Record Types for Course Connections.
- D. Disable Course Enrollments.
Answer: C
Explanation:
Explanation
The first thing that the consultant should do when enabling Course Connections for the first time in EDA is to set record types for Course Connections. Record types allow the consultant to define different types of course connections, such as instructor, student, or teaching assistant. Record types also determine the page layout and picklist values for each type of course connection. Running Course Connections Backfill, setting up Course Offering Schedule, and disabling Course Enrollments are not the first steps to enable Course Connections in EDA. References:
https://powerofus.force.com/s/article/EDA-Course-Connections
https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
NEW QUESTION # 89
The Admissions office sends 25 email 10 students slarty. The Director of needs to manage cohorts of prospective students and automate personalized emails.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers
- A. Datarama
- B. Salesforce Inbox
- C. Journey Builder
- D. Salesforce Campaigns
Answer: C,D
Explanation:
The consultant should recommend Journey Builder and Salesforce Campaigns to meet the requirement of managing cohorts of prospective students and automating personalized emails. Journey Builder is a tool that allows users to design and automate customer journeys across channels, such as email, mobile, social, and web. Salesforce Campaigns is a feature that helps users track and measure the effectiveness of marketing initiatives, such as email campaigns, events, webinars, etc. By using Journey Builder and Salesforce Campaigns together, the Admissions office can create and execute targeted email campaigns for different segments of prospective students, based on their interests, preferences, behaviors, and interactions. The email campaigns can also be personalized with dynamic content, such as student names, program names, deadlines, etc. Additionally, the Admissions office can monitor and analyze the performance of the email campaigns, such as open rates, click rates, conversions, etc., and optimize them accordingly. Reference: Journey Builder Basics, Salesforce Campaigns, Create and Send Targeted Email Campaigns
NEW QUESTION # 90
A university is implementing Advisor Link and needs to test the integration with its Student Information System (SIS), and provide training space for advisors. The university needs access to some of the data from the production org for the advisor training.
Which two types of sandboxes meet this use case?
Choose 2 answers
- A. Full Sandbox
- B. Partial Sandbox
- C. Developer Pro Sandbox
- D. Developer Sandbox
Answer: A,B
Explanation:
Explanation
Full Sandbox and Partial Sandbox are two types of sandboxes that meet this use case for the university that is implementing Advisor Link and needs to test the integration with its SIS, and provide training space for advisors. A sandbox is a copy of a production environment that allows users to develop, test, or train without affecting live data or operations. A Full Sandbox is a type of sandbox that copies all data and metadata from the production environment. A Partial Sandbox is a type of sandbox that copies all metadata and a sample of data from the production environment based on specified criteria. The university can use a Full Sandbox or a Partial Sandbox to test the integration with its SIS, and provide training space for advisors with access to some of the data from the production org. Developer Sandbox and Developer Pro Sandbox are not types of sandboxes that meet this use case for the university that is implementing Advisor Link and needs to test the integration with its SIS, and provide training space for advisors. References:
https://help.salesforce.com/s/articleView?id=sf.data_sandbox.htm&type=5
https://www.salesforce.org/products/advisor-link/overview/
NEW QUESTION # 91
A school is considering leveraging Student Success Hub.
Which operational requirement should the consultant confirm?
- A. Student Success Hub requires Education Data Architecture (EDA).
- B. Read, Create and Edit access to Contacts, Accounts, and Cases is required.
- C. Einstein Bots must be enabled prior to installing Student Success Hub.
- D. Student Success Hub requires the K-12 Architecture Kit.
Answer: A
Explanation:
The consultant should confirm that Student Success Hub requires Education Data Architecture (EDA) as an operational requirement. Student Success Hub is a solution that extends EDA to meet the needs of student services and support. Student Success Hub provides features such as Early Alerts, Success Plans, Pathways, and Advising Events. Student Success Hub requires EDA to be installed and configured in the Salesforce environment before installing Student Success Hub. Einstein Bots being enabled prior to installing Student Success Hub, Read, Create and Edit access to Contacts, Accounts, and Cases being required, or Student Success Hub requiring the K-12 Architecture Kit are not operational requirements that the consultant should confirm. Reference:
https://www.salesforce.org/products/student-success-hub/overview/
https://powerofus.force.com/s/article/SSHub-Installation
NEW QUESTION # 92
A university is interested in the Student Success Hub Tableau Accelerator. Which object should the consultant recommend to ensure there is data?
- A. Behavior Incident
- B. Availability Topic
- C. Appointment Attendee
Answer: C
Explanation:
The Appointment Attendee object in Student Success Hub is used to track the students and support staff who attend an appointment1. The Student Success Hub Tableau Accelerator uses data from this object, along with other objects such as Alert, Appointment, Case, Contact, Course Connection, Course Offering, Program Enrollment, Term, and User, to create visualizations of student and support staff data2. The Behavior Incident object is not part of Student Success Hub or the Tableau Accelerator. The Availability Topic object is used to categorize the availability of support staff for appointments1, but it is not used by the Tableau Accelerator. Reference:
1: EDA Object Reference - Salesforce3
2: Analyze Student Success Data with the Tableau Accelerator - Salesforce4
NEW QUESTION # 93
The IT department is determining its integration needs between a Salesforce implementation, its Student Information System (SIS), and its housing system. All students contact information is sourced in the SIS. Students are required to report on-campus and off-campus housing mailing information into the SIS.
What is the integration direction between the systems?
- A. One-way integration with the housing system to Salesforce
- B. One-way integration with Salesforce to the SIS
- C. One-way integration with to the SIS to Salesforce
- D. One-way integration with Salesforce to the housing system
Answer: C
Explanation:
The integration direction between the systems is one-way integration from the SIS to Salesforce for the IT department that is determining its integration needs between a Salesforce implementation, its SIS, and its housing system. One-way integration is a type of integration that allows data to flow in one direction from a source system to a destination system. The SIS is the source system and Salesforce is the destination system for the contact information and the housing mailing information of the students. The IT department should set up a one-way integration from the SIS to Salesforce to ensure that the data is consistent and accurate in both systems. One-way integration with Salesforce to the housing system, one-way integration with the housing system to Salesforce, or one-way integration with Salesforce to the SIS are not correct integration directions between the systems. Reference:
https://trailhead.salesforce.com/en/content/learn/modules/api_basics/api_basics_introduction
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
NEW QUESTION # 94
A consultant needs to import a large volume of records into a university s Salesforce production environment that has the Education Data Architecture (EDA). The import file already defines Account and Address information. The university's environment has a private sharing model and several sharing rules.
Which two temporary actions should the consultant take before importing the data?
- A. Change the sharing model to Public Read/Write
- B. Disable unnecessary code using TDTM.
- C. Change the account model to Household
- D. Disable sharing rules using TDTM.
Answer: B,D
Explanation:
Explanation
The consultant should disable unnecessary code using TDTM and disable sharing rules using TDTM as two temporary actions before importing the data into the university's Salesforce production environment that has EDA. TDTM stands for Table Driven Trigger Management, which is a feature that allows users to customize the behavior of EDA triggers and disable or enable them as needed. Disabling unnecessary code using TDTM can help prevent unwanted automation and validation from running and affecting the data import. Disabling sharing rules using TDTM can help prevent sharing recalculation and improve performance. Changing the sharing model to Public Read/Write or changing the account model to Household are not temporary actions that the consultant should take before importing the data into the university's Salesforce production environment that has EDA. References:
https://powerofus.force.com/s/article/EDA-TDTM
https://help.salesforce.com/s/articleView?id=sf.data_loader_tips.htm&type=5
NEW QUESTION # 95
A college is replacing its legacy system with the Education Data Architecture (EDA). The consultant is working on the data migration and needs to map available classes.
Which EDA object indicates a class is available for a given term?
- A. Course Offering
- B. Time Block
- C. Course Connection
- D. Attendance Event
Answer: A
Explanation:
Explanation
Course Offering is an EDA object that indicates a class is available for a given term. Course Offering is an object that represents a specific instance of a course that is offered during a term. Course Offering can be used to track various information about a class, such as name, code, capacity, faculty, location, or schedule. The consultant can create a Course Offering record for each class that is available for a given term and associate it with the Term object. Course Connection, Attendance Event, and Time Block are not EDA objects that indicate a class is available for a given term. References:
https://powerofus.force.com/s/article/EDA-Course-Offerings
https://powerofus.force.com/s/article/EDA-Course-Offerings-Create
NEW QUESTION # 96
A university is implementing a student community and rolling it out to 20,000 students. The IT manager is concerned about the large increase in users accessing the system at any one time.
Which three steps should the consultant recommend?
Choose 3 answers
- A. Log a case with Salesforce Support to increase limits.
- B. Confirm the university has enough login licenses.
- C. Develop a Performance Testing Strategy.
- D. Use a third-party testing automation tool.
- E. Identify areas that may impact governor limits.
Answer: A,C,E
Explanation:
The consultant should recommend to develop a performance testing strategy, identify areas that may impact governor limits, and log a case with Salesforce Support to increase limits as three steps to prepare for the large increase in users accessing the system at any one time. Developing a performance testing strategy means creating and executing tests that measure how the system performs under different scenarios and conditions, such as load testing or stress testing. Developing a performance testing strategy can help evaluate the system's reliability, scalability, and responsiveness when faced with high user demand. Identifying areas that may impact governor limits means finding and analyzing the code or processes that may consume excessive system resources or exceed the predefined limits set by Salesforce, such as CPU time limit or SOQL query.
NEW QUESTION # 97
A university's strategic goal is to improve its MBA program rankings. A data point that influences the MBA program ranking is acceptance percentage. The school has asked a consultant to help it reach the goal, and increase prospective student engagement across multiple channels.
What should the consultant recommend?
- A. Implement Pardot Lead Scoring to find well qualified students.
- B. Implement Marketing Cloud to manage recruitment campaigns.
- C. Use Education Cloud to replicate the current systems and processes.
- D. Leverage Advisor Link to advise them on the application yield.
Answer: B
Explanation:
The consultant should recommend implementing Marketing Cloud to manage recruitment campaigns, because this can help the university reach its goal of improving its MBA program rankings and increasing prospective student engagement across multiple channels. Marketing Cloud allows the university to create personalized and targeted email, social media, mobile, and web campaigns for prospective students. Marketing Cloud also provides analytics and insights that can help the university optimize its campaigns and measure its acceptance percentage. Leveraging Advisor Link, using Education Cloud, and implementing Pardot Lead Scoring are not solutions that can help the university reach its goal. Reference:
https://www.salesforce.com/products/marketing-cloud/overview/
https://www.salesforce.org/education/education-cloud-for-recruitment-and-admissions/
NEW QUESTION # 98
The Alumni Relations office wants to respond to posts by alumni on variety of Channels, including Instagram, Twitter, and Facebook.
Which solution should the office consider?
- A. Social Studio
- B. Interaction Studio
- C. Audience Studio
- D. email Studio
Answer: A
NEW QUESTION # 99
The system admin has asked for training so users can learn basic Salesforce functionality at their own pace and track lesson completion. The IT department budget for paid training is very low.
What should the consultant recommend?
- A. Salesforce Einstein
- B. Power of Us Hub
- C. Trailblazer Community
- D. Trailhead
Answer: D
Explanation:
Trailhead is a resource that the consultant can recommend for training users to learn basic Salesforce functionality at their own pace and track lesson completion. Trailhead is an online learning platform that provides interactive and gamified content on various Salesforce topics, such as products, features, skills, and best practices. Trailhead also allows users to earn badges and points as they complete modules and projects, and track their progress and achievements. Trailhead is free and accessible to anyone who wants to learn Salesforce. Power of Us Hub, Trailblazer Community, and Salesforce Einstein are not resources that provide training on basic Salesforce functionality. Reference:
https://trailhead.salesforce.com/en/home
https://trailhead.salesforce.com/en/content/learn/modules/trailhead_basics
NEW QUESTION # 100
Career Services wants to import internship information from a spreadsheet into Salesforce. Student contact and educational information is populated from the Student Information System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID numbers, their email addresses, company phone numbers, company names, and start and end dates.
Which external ID should the consultant recommend to match spreadsheet information with the Salesforce Contact record?
- A. Company phone
- B. Student number
- C. Company name
- D. Email address
Answer: B
Explanation:
Explanation
The student number is the external ID that the consultant should recommend to match spreadsheet information with the Salesforce Contact record. The external ID is a field that uniquely identifies a record and can be used to match records from different data sources. The student number is a unique identifier for each student that can be used to match the spreadsheet information with the Contact record in Salesforce. The email address, company name, and company phone are not unique identifiers for each student and cannot be used as external IDs. References:
https://help.salesforce.com/s/articleView?id=sf.data_loader_match_record.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_externalid.htm&type=5
NEW QUESTION # 101
An Admissions office wants to digitize and automate transcript requests. Currently, applicants, must follow a set of manual steps they could be more user friendly. The Admissions office wants a declaratively configured, publish facing from that created data in Salesforce.
Which solution should the consultant recommend to meet the requirement?
- A. Email-to-case
- B. Salesforce Files
- C. Process Builder
- D. App on the AppExchange
Answer: D
Explanation:
Explanation
An app on the AppExchange is a solution that the consultant can recommend to meet the requirement of creating a declaratively configured, public facing form that creates data in Salesforce. An app on the AppExchange is an application that provides additional features and solutions for Salesforce. There are many apps on the AppExchange that offer form building capabilities, such as creating web forms, surveys, or quizzes, and capturing data from them in Salesforce. The consultant can help the Admissions office choose an app that meets their needs and budget. Email-to-case, Process Builder, and Salesforce Files are not solutions that can create a declaratively configured, public facing form that creates data in Salesforce. References:
https://appexchange.salesforce.com/appxStore?type=App&keyword=form%20builder
https://trailhead.salesforce.com/en/content/learn/modules/appexchange_basics
NEW QUESTION # 102
A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org.
How should the consultant prepare for implementation?
- A. Export all existing Salesforce data.
- B. Choose a middleware tool to integrate EDA.
- C. Build applicable API customizations.
- D. Map Salesforce custom objects to EDA objects.
Answer: D
Explanation:
The consultant should map Salesforce custom objects to EDA objects to prepare for installing EDA into an existing Salesforce org. This means identifying which custom objects in the existing org have similar or equivalent functionality as EDA objects, and mapping their fields and relationships accordingly. This will help the consultant determine which custom objects can be replaced by EDA objects, which custom objects need to be integrated with EDA objects, and which custom objects need to be retained as they are. Choosing a middleware tool to integrate EDA, building applicable API customizations, and exporting all existing Salesforce data are not tasks that the consultant should do to prepare for installing EDA. Reference:
https://powerofus.force.com/s/article/EDA-Migrate
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_Migration_Guide.pdf
NEW QUESTION # 103
The Recruitment and Admissions office wants to use Salesforce to track prospective students, recruitment events, student applications, digital engagement, and interactions with prospects on their mobile devices. Prospective students communicate via SMS on their mobile devices, social media, and email.
Which solution should the consultant recommend?
- A. Einstein Bots
- B. Activity timeline
- C. Salesforce Maps
Answer: A
Explanation:
Einstein Bots are chatbots that can automate conversations with prospective students on various channels, such as SMS, social media, and email. They can provide information, answer questions, collect data, and hand off the conversation to a human agent if needed. Einstein Bots can help the Recruitment and Admissions office to track digital engagement and interactions with prospects on their mobile devices, and improve the student experience12. Salesforce Maps is a location intelligence solution that helps sales and service teams optimize their territories, routes, and schedules3. Activity timeline is a feature that displays a chronological list of activities related to a record, such as calls, emails, meetings, and tasks4. Neither of these solutions are directly relevant to the scenario described in the question.
NEW QUESTION # 104
Where can a customer access the open-source common sprint project code repositories?
- A. Partner Community
- B. Trailblazer Community
- C. GitHub
Answer: C
Explanation:
GitHub is a web-based platform that hosts open-source code repositories for developers to collaborate on projects1. Customers can access the common sprint project code repositories on GitHub by visiting the Salesforce.org Open Source Commons organization page2. There, they can find various community projects stemming from Salesforce.org Open Source Community Sprints, such as Data Generation Toolkit, Outbound Funds Module, and Membership Schema and Benefits2. These projects are compatible with Education Cloud and can be used to extend its functionality and features. Reference:
1: What is GitHub? - GitHub Docs3
2: Salesforce.org Open Source Commons - Community Sprint Projects4
NEW QUESTION # 105
A consultant is working with a university that uses Salesforce and wants to install the Education Data Architecture (EDA) in that environment.
What does the consultant need to do after installing EDA to ensure it is set up correctly?
- A. Make the EDA record types available to profiles.
- B. Assign EDA access to a cloned System Admin profile.
- C. Create and assign roles to all users who have access to EDA.
- D. Assign EDA layouts to the Cases object.
Answer: A
Explanation:
After installing EDA, the consultant needs to make the EDA record types available to profiles that need to access them. This is because EDA comes with several custom record types for standard objects, such as Account, Contact, Course, and Program Enrollment. These record types enable different views and fields for different types of records, such as Household, Student, Faculty, Course Offering, and Program Enrollment. By default, these record types are not assigned to any profiles, so the consultant needs to manually assign them to the appropriate profiles based on the business requirements and user roles of the university. This will ensure that the users can see and use the EDA record types and fields correctly and efficiently. Reference: Education Data Architecture Basics, Assign Record Types to Profiles
NEW QUESTION # 106
A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org.
How should the consultant prepare for implementation?
- A. Export all existing Salesforce data.
- B. Choose a middleware tool to integrate EDA.
- C. Build applicable API customizations.
- D. Map Salesforce custom objects to EDA objects.
Answer: D
Explanation:
Explanation
The consultant should map Salesforce custom objects to EDA objects to prepare for installing EDA into an existing Salesforce org. This means identifying which custom objects in the existing org have similar or equivalent functionality as EDA objects, and mapping their fields and relationships accordingly. This will help the consultant determine which custom objects can be replaced by EDA objects, which custom objects need to be integrated with EDA objects, and which custom objects need to be retained as they are. Choosing a middleware tool to integrate EDA, building applicable API customizations, and exporting all existing Salesforce data are not tasks that the consultant should do to prepare for installing EDA. References:
https://powerofus.force.com/s/article/EDA-Migrate
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_Migration_Guide.pdf
NEW QUESTION # 107
The Alumni Association is interested in using Education Cloud to support its operations The Association tracks alumni interests and hosts networking activities.
Which of these Education Cloud considerations should the consultant discuss with the Association?
- A. Leverage a third-party app to support event management.
- B. Install Insights Platform to understand alumni data.
- C. Install NPSP into their Education Cloud environment.
Answer: A
Explanation:
Explanation
The consultant should discuss with the Alumni Association the option of leveraging a third-party app to support event management, such as Eventbrite or Fonteva Events, which are available on the AppExchange.
Education Cloud does not have a native event management solution. Installing Insights Platform or NPSP into their Education Cloud environment are not relevant considerations for event management. References:
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-solution
https://appexchange.salesforce.com/appxStore?type=Product&keywords=event
NEW QUESTION # 108
......
Salesforce Education-Cloud-Consultant certification is a highly sought-after credential in the education industry. It is designed for professionals who are responsible for implementing Salesforce solutions in educational institutions. Salesforce Certified Education Cloud Consultant Exam certification validates one's expertise in using Salesforce Education Cloud to manage student data, streamline admissions processes, and enhance student engagement. Salesforce Certified Education Cloud Consultant Exam certification exam tests a candidate's knowledge of various Education Cloud features and their ability to apply them to real-world scenarios.
Salesforce Education-Cloud-Consultant exam is designed to test the knowledge and skills of professionals who work with education institutions and organizations to help them leverage Salesforce solutions. Salesforce Certified Education Cloud Consultant Exam certification is ideal for individuals who want to demonstrate their expertise in implementing and deploying Salesforce education cloud solutions. Education-Cloud-Consultant exam covers a variety of topics, including student lifecycle management, program management, recruitment and admissions, and academic advising. It also focuses on Salesforce’s various education cloud features and functionalities such as analytics, reporting, and automation.
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