Salesforce Consumer Goods Cloud Accredited Professional : AP-204

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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. A B2B telecommunications company uses Communications Cloud to sell technically complex products. Their operations team faced order fallouts due to incorrect configurations of the quotes. At the same time, their sales team said that it takes too much time to educate a new account executive due to the product's complexity, and even after studying, it doesn't prevent mistakes in the quotes.
What two options need to be implemented to improve the current situation?

A) Configure steps in the Order Fulfillment process to guide the product configuration.
B) Create an order validation task in the Order Fulfillment process.
C) Implement the Guided Sales using OmniScripts.
D) Configure Advanced Rules to validate the quote configuration.

2. Which permission set allows end-users to leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud?

A) Lightning Direct Store Delivery
B) Action Plans
C) Tableau CRM Plus Admin
D) Retail Execution Lightning Plus
E) Tableau CRM Plus User

3. ABC Telecom offers advanced B2B connectivity products to companies with multiple service accounts, hundreds of quotes, and an average of 1,000 line items per quote.
Which application suite supports this scenario?

A) Enterprise Sales Management
B) Subscriber Lifecycle Management
C) Advertising Sales Management
D) Mobile Subscription Management

4. Sales Managers would like a map that shows which stores are running a promotion within their vicinity. Which solution meets their requirement and also involves the least amount of custom development?

A) The map component added to the home page
B) A visual mashup that displays the required map on the promotions page
C) The nearby map component on the promotion records page
D) An unmanaged package from the AppExchange modified to meet the requirements

5. Northern Trail Outfitters (NTO) has their Field Reps perform regular activities, including promotionand inventory activities, as well as check the function of their computer display units that are placed in stores, to help customers ensure the backpacks fit properly. What should be done to support NTO Field Reps to ensure theyare able to capture these KPIs?

A) Create an Asset record named 'Backpack Fit' for the Computer Display Units and link it to the Assessment Task via a lookup field.
B) Add 'Backpack Fit' for the Computer Display Units checkbox to the In-Store Survey Assessment Task.
C) Create an asset called 'Computer Display Unit' and capture KPI called 'Backpack fit properly' using an assessment task.
D) Create an Assessment Task Record type called 'Backpack Fit' for the Computer Display Units to capture the KPIs.

Solutions: