BlackBerry Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment : BCP-620

  • Exam Code: BlackBerry
  • Exam Name: Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment
  • Updated: Aug 12, 2026
  • Q & A: 118 Questions and Answers

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BlackBerry BCP-620 Exam Syllabus Topics:
SectionObjectives
Topic 1: Operations and Maintenance- System optimization
  • 1. Performance tuning
    • 2. Backup and recovery strategies
      - Monitoring and troubleshooting
      • 1. Common deployment and synchronization issues
        • 2. Log analysis and diagnostic tools
          Topic 2: BlackBerry Enterprise Solution Architecture- Design considerations
          • 1. Scalability and capacity planning
            • 2. Network and infrastructure requirements
              - Components of BlackBerry Enterprise Server (BES) in Exchange environments
              • 1. Core server roles and dependencies
                • 2. Messaging flow between Exchange and BlackBerry infrastructure
                  Topic 3: Security and Policy Management- IT policy enforcement
                  • 1. Compliance and governance considerations
                    • 2. Policy assignment and management
                      - Device and data security
                      • 1. Authentication and access control policies
                        • 2. Encryption and secure communication
                          Topic 4: Installation and Deployment- Integration with Microsoft Exchange
                          • 1. Synchronization setup and validation
                            • 2. Messaging database and mailbox configuration
                              - BES installation in Microsoft Exchange environments
                              • 1. Prerequisites and system requirements
                                • 2. Deployment steps and configuration workflow
                                  BlackBerry Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment Sample Questions:

                                  1. By default, which health parameter threshold causes a BlackBerry Enterprise Server to failover? (Choose one)

                                  A) Address lookup functionality
                                  B) Organizer data synchronization
                                  C) SRP connectivity
                                  D) Attachment server capability


                                  2. Given the scenario, if the company decided to deploy another BlackBerry Administration Service in North America to make it highly available, with the knowledge that all the administration for the North America locations is done from New York, which of the following is considered best practice? (Choose one)

                                  A) Deploy another BlackBerry Administration Service in the Los Angeles location
                                  B) Deploy another BlackBerry Administration Service in the London location
                                  C) Deploy another BlackBerry Administration Service in the Vancouver location
                                  D) Deploy another BlackBerry Administration Service in the New York location


                                  3. What is recommended when creating a pool of highly available BlackBerry MDS Integration Services? (Choose one)

                                  A) Assign each BlackBerry MDS Integration Service instance a dynamic IP
                                  B) Assign each BlackBerry MDS Connection Service instance a dynamic IP
                                  C) Assign each BlackBerry MDS Integration Service instance a static IP
                                  D) Assign each BlackBerry MDS Connection Service instance a static IP


                                  4. When using the default settings, which two events will cause an automatic failover to occur in an environment configured for high availability? (Choose two.)

                                  A) A preconfigured percentage of user accounts are not started in the BlackBerry Messaging Agent
                                  B) The BlackBerry Messaging Agent is unable to look up addresses in the address book
                                  C) The BlackBerry MDS Integration Service is unable to provide application services
                                  D) The BlackBerry Collaboration Service is unable to provide services for the collaboration client on the BlackBerry devices
                                  E) The BlackBerry MDS Connection Service is unable to provide access from BlackBerry Java Applications and content on the intranet or Internet


                                  5. What is the maximum ping time recommended between the BlackBerry Enterprise Server and the Microsoft Exchange Server? (Choose one)

                                  A) 100 ms
                                  B) 35 ms
                                  C) 10 ms
                                  D) 50 ms
                                  E) 25 ms


                                  Solutions:

                                  Question # 1
                                  Answer: C
                                  Question # 2
                                  Answer: D
                                  Question # 3
                                  Answer: C
                                  Question # 4
                                  Answer: A,E
                                  Question # 5
                                  Answer: B

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