Facebook Certified Community Manager : 600-101

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Facebook 600-101 Exam Syllabus Topics:

Facebook Certified Community Manager Sample Questions:

1. A toddler milk formula company with a large community asks the community manager to help due to low community engagement.
Parents join the community for support and to create connections with other parents. However, most members are disengaged.
What should the community manager do to increase meaningful connections among members in the closed group?

A) Create a post announcing the release of the latest formula milk
B) Develop content that encourages sharing photos and stories.
C) Create a poll for feedback on the milk formula.
D) Ask members to share their favorite post from the group on their profiles.

2. A large parenting support group is open to all parents. It began in the UK without any advertising and now has a global community with members mainly in English-speaking countries.
The other location demographics are much smaller in size than the UK base but are steadily growing.
The group wants to be more culturally inclusive.
Which strategy can the community manager use to include all audience segments?

A) Increase engagement-type posts and use only new content to create engagement.
B) Ask members which types of tools and content they want more of.
C) Repurpose content by reviewing and recycling previous posts.
D) Research and change the content types to align with the demographics of all community members.

3. The leaders of an organization in Chicago that supports new mothers decide to create an online community to help expand their fundraising opportunities. They plan to take advantage of an upcoming baby show to grow this community at a faster pace.
Which three recommendations should the community manager provide the organization when they create this online community? (Choose 3)

A) Discuss shared values and how they want the community to feel
B) Determine the community mission
C) Invite all of their friends into the community
D) Set the community objectives
E) Create the community and define plans once it's established

4. A men's grooming brand is hosting an exclusive event with a group of Instagram influencers, brand superfans and press contacts to try its new range of products. The community manager will be present at the event to capture photo and video content. The goal is to build excitement and engagement with non-attendees on Instagram around the new product range.
What should the community manager do?

A) Repost influencer content Share every story tagged with the event hashtag Share behind the scenes videos in real time
B) Focus on video content Share the brand's Instagram story with close friends Use local hashtags to increase reach
C) Post teaser content Use Instagram Live at the event Encourage viewers to share their red carpet looks
D) Curate captured content Tag key attendees Plan a full narrative for Instagram Stories prior to sharing

5. A community manager works on a Facebook group that handles sensitive subject matter. The personal identities of the group's admin team must be kept confidential. The community manager wants to enable the admins to moderate discussions while fully protecting their personal profiles from harassment.
What should the community manager do?

A) Enter a list of potentially offending keywords into the moderation tool
B) Create a joint moderation account with the name of the group
C) Enforce a strict policy of blocking any profile that sends a message to a member of the admin team
D) Make the team's Facebook Page an admin of the group

Solutions: