Salesforce Public Sector Solutions Accredited Professional : AP-222

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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency is evaluating the use of Public Sector Solutions. Their legacy solution has been in place for over 20 years; many of their current processes and files are still manual and paper-based. The agency would like to digitize and automate more its processes and files going forward. Which Public Sector Solution should a Technical Consultant recommend for this use case?

A) Intelligent Document Automation
B) Smart Forms
C) Workflows
D) Business Rule Engine

2. A public sector agency implemented Public Sector Solutions for meeting licensing, permitting, and inspection requirements. The inspection team has requested to make a few changes to the existing inspection form. The System Administrator is unable to see the "Edit" button for the Action Plan template and hence unable to make any changes. What could be the reason for this?

A) System Administrator doesn't have "Edit" permissions to Action Plan template
B) Edit option needs to be added to Action Plan template page layout
C) Action Plan template changes have to be requested to Salesforce support team
D) Once published, an Action Plan template cannot be changed.

3. A government agency must ensure that only investigators assigned to a case can view sensitive investigation details. Supervisors should continue to have visibility across all investigations within their division. Which security approach best meets these requirements?

A) Give all investigators the System Administrator profile
B) Use role hierarchy together with sharing rules or ownership-based access
C) Place all investigation records in a public group
D) Set organization-wide defaults to Public Read/Write

4. A government agency plans to implement Public Sector Solutions to manage their grant programs. The agency has decided to use its existing public-facing portal that resides outside the Salesforce platform. The agency needs to allow constituents to submit their grant applications from their existing portal and integrate submitted application data into the appropriate Public Sector Solutions objects in Salesforce. What OmniStudio feature can be leveraged to meet this requirement?

A) OmniOut
B) FlexCards
C) Integration Procedure
D) DataRaptor

5. A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requires checking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object). What feature of Public Sector Solutions can be leveraged to meet this requirement?

A) OmniScript
B) Integration Procedure
C) DataRaptor
D) FlexCard

Solutions: